We are an eCommerce Agency born from Retail and expert in the art and science of commerce. We support businesses of all types with their omnichannel, digital acceleration and marketplace growth.
What makes us different?
Our insight and experience
We’ve been there. Our leadership and team members have all worked in digital and marketing roles for major national and global retailers and consumer brands. This makes us uniquely positioned to deliver practical advice and ongoing support to companies with evolving business models.
Transforming your ideas into reality
Here are the some of the questions we can answer for you.
We need eCommerce skills to accelerate our digital capability; where do we find them?
What’s best practice when it comes to design and experience on a transactional website?
Can you help us turn the data we have into insight that allows us to make better business decisions?
Our bold work
Make the leap from B2B, to B2C with an Amazon presence. We helped Bestar reach out directly to consumers to complement the existing wholesaler distribution model. We repositioned the brand and developed a digital expansion strategy. Our recommendation was to sell through Amazon, as it was more optimal than developing a private online trading platform. We also performed a product analysis to identify the optimal online offerings.
Optimize online presence to address decline of in-store purchases To address the decreasing sales in retail stores, Ascendis helped David’s Tea develop a revenue growth strategy to leverage an optimize their digital presence. We reviewed the website and the digital marketing strategy, then designed a new eCommerce website platform and operationalized the proposed changes
Nannette de Gaspé
Launch of a transactional site and new online identity We developed a new visual identity and content for the online brand and enhanced customer experience by leveraging new technology, new logistics and new channels. We provided and trained the brand team with new digital and IT resources, then set new processes and sales growth objectives for digital channels.
From bright clients
I had the chance to work with Jeannie Vondjidis-Miller from Ascendis on our rebranding strategy at Solotech, a global leader in audiovisual and entertainment technology. From marketing research to positioning strategy, from ideation to visual creation, our journey culminated with the launch of a renewed and dynamic brand image. The Ascendis team was an outstanding partner, a key stakeholder for several months. Their valuable advice combined with the efforts of our growing internal team allowed us to complete this enormous project in less than 12 months! “Simply spectacular”, to use the slogan that now accompanies Solotech around the world.
We began our adventure with Ascendis as part of an organizational alignment of our corporate services. Since then, we’ve continued to work with them on our structure and organizational development in order to plan our succession and implement best practices in governance.
The experts at Ascendis support us in a concerted way and we feel looked after. We appreciate the concrete solutions that they come up with to contribute to the evolution of our company and the development of our people. We have always felt that the Ascendis team was fully committed to guiding us through the many facets of our growth.
In 2015, we had the privilege of working with Ascendis on an initial strategic plan for Mondou. Their rigorous approach helped our management team identify our priorities and engage our people. In 2017, the Ascendis team also helped us set up a joint venture and define our vertical integration strategy in collaboration with our partner. Both projects were very successful.
To create a strategic plan, it takes intelligence, culture and I would even say a certain artistic sensibility.
It requires the participation of all internal and external stakeholders, as well as rigorous support from people who ask the right questions. No matter how well we think we know our organization, nothing beats an outsider’s perspective, which can sometimes be incisive, to shed light on a strategic approach. If it is done with tact and competence, it forces us to improve ourselves.