We help you create flawless products, services and experiences through Human-Centered design.
We place the need of your customer at the center of everything that we create together, by including them as active participants in our design process.
Our multidisciplinary team employs a Human-Centered approach to design that enables you to create products, services and experiences that truly resonate with your customers and bring new life to your business.
What we do
We help you create seamless customer journeys with your brand, products and services.Learn More
We help you design new service models and develop holistic service experiences.Learn More
We help you create inspired digital products that span multiple technologies and devices.Learn More
How we work
We put the needs of your customer at the centre of everything we create together by including them as active participants in our process.
Our team of reseachers, strategists, designers and technologists brings a diversity of thinking and methods to every project we work on.
Lean & Agile
We conduct a proven project delivery process that combines the best parts of Lean and Agile principles and methodologies.
We blend quantitive and qualitative insights to inform, inspire and drive every strategy, design and technology decision we help you make.
We continuously evaluate emerging market, culture and technology trends to help you shape informed perspectives on future business scenarios.
Our focus is to help you develop strategies and create new products, services and experiences that will drive growth for your business.
Ascendis was engaged to lead CCM through a major digital transformation, including the planning, development and launch of CCM’s new DTC channel and eCommerce website. We also helped CCM gain a better understand their customers and envision their future customer experience.
Lee Valley Tools
Ascendis was engaged to help take Lee Valley’s customer experience, digital commerce platform and digital marketing programs to the next level. We delivered comprehensive customer and market insights, journey maps, experience designs and strategic roadmaps.
Ascendis helped Microsoft gain an intimate understanding of Surface customers and envision the ideal customer experience with Surface across channels. We delivered comprehensive customer insights reports, journey maps, experience designs and strategic roadmaps.
I worked with Ascendis on our rebranding strategy at Solotech. From research and positioning strategy, to ideation and visual creation, our journey culminated with the launch of a renewed and dynamic brand. Ascendis was "simply spectacular", to use the slogan that now accompanies Solotech around the world.
VP Marketing & Communications, Solotech
We had the privilege of working with Ascendis on a strategic plan for Mondou. Their rigorous approach helped our management team identify our priorities and engage our people. Ascendis also helped us set up a joint venture and define our vertical integration strategy. Both projects were very successful.
CEO, Groupe Legault
Ascendis helped us create a new brand strategy and develop a shared vision of our customer experience. Their team is experienced, efficient and a pleasure to work with. Today, our brand is taking shape and our company is even more of a winner as a result of our collaboration with Ascendis.
VP, Marketing & Digital Strategy, Bestar
Ascendis support has enabled us to improve important issues by establishing easy and efficient processes to manage change within our team. They have a professional and dynamic team whose priority is customer satisfaction. Listening and adaptability are their great strengths and I highly recommend them.
General Manager, Trans-Herbe