Digital &
Omnichannel

Overview

We help you evaluate emerging digital opportunities and develop comprehensive strategies to future-proof your business for the digital age.

Our team of senior digital leaders will collaborate with you to create an end-to-end digital and omnichannel blueprint for your business, from defining your platform vision and strategy, to designing your ideal technology stack and developing the internal teams, processes and culture required to succeed.

What we do

Digital & Omnichannel Audit

We evaluate your current digital and omnichannel strategy, operations and experience, across channels to identify critical opportunities for improvement.

Technology Evaluation

We conduct a thorough evaluation of your current and planned technology platforms and operations to identify existing gaps and opportunities for improvement.

Digital Strategy

We help you define your digital vision and create integrated strategies that bring cohesion to and optimize the performance of all channels in your digital ecosystem.

Omnichannel Strategy

We help you develop comprehensive omnichannel blueprints, from business model, strategy and operations to platforms, programs and tactics.

Technology Strategy

We help you navigate the tech landscape, develop a forward-thinking tech strategy and identify the best tech to leverage for your specific business needs.

Roadmap Development

We work closely with you to prioritize digital opportunities and develop detailed roadmaps that outline all short-term to long-term digital initiatives.

How we help

We help you define and implement your end-to-end digital transformation from developing your initial plan, to selecting the best technology for your needs, and establishing the right operating model to succeed.

We help you envision your complete digital ecosystem and develop comprehensive digital / omnichannel strategies, including tactical marketing programs to activate your platform and drive sales.

We help you plan, develop and implement strategies to leverage online marketplaces (ie. Amazon) to expand your eCommerce footprint and drive incremental sales.

We can manage your complete digital / omnichannel platform and operations or specific channels and programs within it, acting as your extended digital team.

In addition to helping you plan and implement your digital transformation, our design and tech teams can develop and deploy your full digital platform.

Related work

CCM Hockey

Ascendis was engaged to lead CCM through a major digital transformation, including the planning, development and launch of CCM’s new DTC channel and eCommerce website. We also helped CCM gain a better understand their customers and envision their future customer experience.

DAVIDsTEA

Ascendis worked closely with DAVIDsTEA to plan, deliver and operationalize a new eCommerce platform and digital market programs that have driven significant growth for the business. We were also engaged to envision and design the future mobile experience for DAVIDsTEA.

Ardene

Ascendis helped Ardene define the role of eCommerce and determine the path to create a flagship experience that drove growth for both stores and online sales. We also assessed the current state of customer insights and the experience of online and in store in order to deliver an elevated Omni Channel Experience.

Client Testimonials